Dropped calls, slow download speeds rank among top gripes of mobile users

Everyone has an opinion, and if they all stink, then Pew must have one hell of a tolerance for foul odors. The research group recently surveyed a number of mobile phone owners to determine their primary complaints, and while it's not much of a surprise, slow network performance stole the show. In all, 77 percent aired at least some dissatisfaction with download speeds, and nearly half of all respondents cited frequent frustration. The story is similar for dropped calls, as 72 percent of those surveyed claim to experience the annoyance at least occasionally. While less widespread, the distribution of those who receive unwanted marketing attempts via either telephone calls or text messages is roughly equal -- it seems reasonable to assume that many respondents are harassed by both means. For more surveys*, just text #eng-123 to 9999. *Outrageous fees will apply.

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Filed under: Cellphones, Wireless

Dropped calls, slow download speeds rank among top gripes of mobile users originally appeared on Engadget on Fri, 03 Aug 2012 03:04:00 EDT. Please see our terms for use of feeds.

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AMC dropped from Dish Network, cuts a new deal to stay on with AT&T U-verse

As June expired, so did AMC's contract with both Dish Network and AT&T U-verse. While negotiations continue with AT&T and its channels remain on for the moment, AMC is already firing at Dish for dropping its channel immediately (after shifting it to an entirely different channel number a few weeks ago), claiming no negotiations have even taken place. As we heard in May, AMC maintains that the real issue is a court case between the two over the Voom HD debacle. For its part, Dish is telling customers the problem is fee increases requested by AMC and "devaluing" its programming by offering it on iTunes, Netflix and Amazon.com. As a result it's swapping in commercial-free HDNet Movies for AMC, and replacing two other AMC channels, WE and IFC, with Style and HDNet (soon to become AXS TV). We'll see how these negotiations go -- it's not too bad now but let's see how viewers react once the new season of Breaking Bad starts airing July 15th.

Update: As we went live, AT&T has announced it reached an agreement with AMC Networks, so it's only Dish Network that's on the hotseat now. [Thanks, @soulfliesfree]

Continue reading AMC dropped from Dish Network, cuts a new deal to stay on with AT&T U-verse

AMC dropped from Dish Network, cuts a new deal to stay on with AT&T U-verse originally appeared on Engadget on Sun, 01 Jul 2012 14:52:00 EDT. Please see our terms for use of feeds.

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